Busy Time Entries let you block specific periods in a therapist's diary for activities that are not client appointments — staff training, team meetings, supplier visits, equipment maintenance, deep cleaning, or personal breaks. Blocked time is clearly visible in the diary and automatically excluded from online booking availability.
How It Works
01
Open the diary and click Add → Busy Time in the top toolbar
02
Select the therapist, date, start time, and duration of the busy block
03
Add a label or reason (e.g. Training, Lunch, Stock Count, Deep Clean)
04
The block appears in the diary immediately and closes that slot to online booking
Key Features
Colour-Coded Busy Blocks
Reason Labelling
Recurring Busy Time Option
Staff Notification on Creation
Online Booking Block
Rota Integration
Bulk Busy Time Entry
Manager Override
Pro Tips
Set recurring lunch breaks as busy time so they are automatically blocked every day
Add a 15-minute changeover busy block between back-to-back appointments for room preparation
Assign all busy times a reason code so the rota report accurately reflects non-billable time